Tickmark Support

Thank you for using Tickmark. If you have a problem, a question or an idea, email us at

Tickmark Support

The in-app User Guide (Settings → About → User Guide) explains every feature.

Privacy Policy

Effective 12 November 2026

The short version: Tickmark has no account, no ads, no analytics and no tracking. Your data stays on your iPhone and Apple Watch. We never see it.

What Tickmark stores

Your trackers and the times you log them are stored only on your iPhone and Apple Watch. They sync directly between your devices through Apple’s Watch Connectivity. Tickmark has no servers, and your data is never sent to us or anyone else.

Apple Intelligence

Written summaries and “Describe it” use Apple’s on-device model. They run on your iPhone, and nothing is sent off the device. They’re off or optional, and the app works fully without them.

If you build a shortcut using Tickmark’s actions with Shortcuts’ “Use Model” and choose Private Cloud Compute or ChatGPT, what you send is handled under Apple’s or OpenAI’s privacy policies. Choose On-Device to keep everything on your iPhone.

Siri, Spotlight and Shortcuts

Tracker names and emoji are added to your device’s Spotlight index so you can search for them; your entries aren’t. Siri requests are handled by Apple under Apple’s privacy policy.

Notifications

Notifications are off unless you turn them on. They’re created on your iPhone, not sent from a server, and they never include your counts.

Data sharing

We don’t sell, rent or share your data, and Tickmark contains no third-party advertising or analytics code.

Backups

If you back up your iPhone (to iCloud or a computer), Tickmark’s data is included and protected by Apple.

Crash reports

If you’ve chosen to share analytics with app developers in your iPhone’s settings, Apple may send us anonymous crash reports. They don’t include your trackers or entries.

Deleting your data

Use Settings → Erase All Data in Tickmark, or delete the app. Because we never have a copy, there’s nothing for us to delete on our side.

If you email us

We receive your email address and message, use them only to reply to you, and don’t keep them longer than needed.

Children’s privacy

Tickmark doesn’t collect personal information from anyone, including children.

Changes to this policy

If this policy changes, we’ll update it here and change the effective date above.

Contact

Tickmark Support